Terms & Conditions

Terms & Conditions

Please carefully read the following Terms of Use before using the OiOiBabyBags.com Web site (the "Site"). By accessing this Site, you agree to be bound by these Terms of Use. These Terms of Use may be updated from time to time. Accordingly, you should check the date of the Terms of Use (which appear at the end of this document) and review any changes since the last version. If at any time you do not agree to these Terms of Use, please do not use this Site.

Copyright

All content included in the Site, such as text, graphics, logos, button icons, and images, is the property of OiOiBabyBags.com or its content suppliers and protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement and assembly) of all content on the Site is the exclusive property of OiOiBabyBags.com and protected by U.S. and international copyright laws. Permission is granted to electronically copy and print hard copy portions of the Site for the sole purpose of placing an order on the Site or using the Site as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content of the Site is strictly prohibited.

Registration, Accounts and Passwords

If you register and create an account on the Site you agree to be responsible for:

  1. maintaining the confidentiality of passwords or other account identifiers which you choose, and
  2. all activities that occur under such password or account identifiers.

You agree to notify OiOiBabyBags.com of:

  1. any loss of your password or other account identifiers and
  2. any unauthorized use of your password or other account identifiers.

OiOiBabyBags.com shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section of the Terms of Use.

Links to Other Web sites and Services

This Site may contain links to Web sites other than our own. OiOiBabyBags.com does not assume any responsibility for those sites and provides those links solely for the convenience of our visitors. OiOiBabyBags.com does not control the content of these sites and takes no responsibility for their content, nor should it be implied that OiOiBabyBags.com endorses or otherwise recommends such sites or the products or services offered.

Applicable Law

The laws of the State of Kentucky will govern these Terms of Use without giving effect to any principles of conflict of law.

Returns & Exchange

Here at OiOi®, we stand behind our products and we take great pride in the quality of the craftsmanship of each and every item we produce. This is why we warrant all of our products against defects in materials and workmanship for a period of 12 months from date of purchase.*

We ask that you return all defective products for our evaluation. This helps us to provide the best quality assurance to our customers. All defective items returned for warranty service will be replaced at our discretion.

*Please Note: This warranty does not cover damages caused by improper care, accidents, normal wear and tear  or the natural breakdown of materials (i.e., zipper wear, Velcro wear, etc.)

If an item is damaged or faulty, please notify us by calling 480 318 5037 with proof of purchase details.

OiOi will gladly replace or exchange any products, at our expense, under the following conditions :

  1. The goods suffer from a manufacturing defect per our warranty conditions
  2. If the shipment sent to you is the wrong product.

We will replace or refund any faulty products and pay for the return freight, on receipt and evaluation of the goods. Please include a written documentation as to what is wrong with the goods.

If you want to exchange an item for any other reason, you will be required to pay the freight. Goods for exchange must be returned within 3 weeks of invoice/order date in original condition and packaging.

If you receive the incorrect product, please notify us immediately for exchange at our cost.Please return in its original packaging, along with the receipt.

Please contact us on 480.318.5037 or at sales@oioibabybags.com before returning any product, you will then be advised of the return address.

Disclaimer:

Our beautiful bags have been made from the best quality leathers from around the world. As leather is a natural material, inconsistency of colour and texture is normal and should not be considered a fault. Our leather is designed to fade and soften with time. Light colours are prone to absorbing other dye stuffs they come into contact with, so please take care when wearing light coloured items of clothing with your bag. Light coloured leathers can be prone to absorbing dark coloured clothing materials eg Denim.

Delivery & Freight

We ship UPS Ground. Pricing is based on weight and distance. Please call for any special shipping requests. Tracking notification sent to an email address by request.

If you have any questions or enquiries, please contact OiOi.